Privacy & Policy

Last updated: 12/17/2025

Welcome to Semi-Sane Sweets (“we,” “us,” “our”).

This Privacy Policy explains how we collect, use, and protect your information when you visit our website semisanesweets.com, join our email list, or place an order for our products.

By using this site, you agree to the terms of this Privacy Policy.

Who we are

Semi-Sane Sweets is a small, home-based cottage bakery located in Howard County, Maryland, USA. We sell baked goods locally and share recipes, updates, and digital content online.

If you have any questions about this Privacy Policy, you can contact us at:

What information we collect

We collect information that you voluntarily provide when you use our site, sign up for our newsletter, or place an order.

Information you give us directly

Examples include:

  • Contact details:
    • Name
    • Email address
    • Phone number (if you provide it)
  • Order information:
    • Products you order
    • Pickup date/time
    • Payment confirmation details (we do not see your full card number when using third-party processors)
  • Newsletter / form information:
    • Your email address and name
    • Any preferences or notes you submit (for example, “I’m local to Howard County”)
  • Messages you send us:
    • Questions via email, contact forms, or social media DMs

Information collected automatically

Like most websites, some basic technical data may be collected automatically when you visit our site, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the site

This is typically collected through cookies or similar technologies (see “Cookies” section below).

How we use your information

We use your information to:

  • Process and manage your orders
  • Communicate with you about your order status, pickup details, or changes
  • Send email newsletters, recipe updates, and announcements (if you subscribe)
  • Respond to your questions and messages
  • Improve our website and understand what content people find helpful
  • Comply with legal obligations under local cottage food regulations, tax rules, or other requirements

We do not sell your personal information.

Email newsletter & marketing

If you sign up for our newsletter through MailerLite or a similar email service:

  • We use your email address (and optionally your name) to send:
    • Updates about new recipes, products, or blog posts
    • Announcements about preorders, launches, or specials
  • You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

By subscribing, you agree that your information will be transferred to MailerLite (or our chosen email provider) for processing in accordance with their privacy policy.

Payments

When you pay for an order (for example, via Venmo, PayPal, Cash App, or other third-party services):

  • We may see your name, username/handle, and payment amount
  • We do not receive or store your full credit card details or bank information
  • Your payment is processed by the third-party payment provider, and their privacy policies apply

Please review the privacy policy of any payment service you use to pay for your order.

Cookies & tracking

Our website may use cookies and similar technologies to:

  • Help the site function properly
  • Keep basic analytics about which pages are visited

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.

At this time, we do not use advanced tracking or advertising pixels (like Facebook Pixel or Google Ads retargeting). If that changes in the future, we will update this policy.

How we share your information

We may share your information with:

  • Service providers who help us run the business (for example, email providers, website hosting, payment processors)
  • Legal or regulatory authorities if required by law or to protect our rights, safety, or property

We do not sell or rent your personal information to third parties for their own marketing.

Data retention

We keep your information only as long as reasonably necessary to:

  • Provide our services (fulfill orders, send email updates)
  • Maintain business records (such as order history and tax records)
  • Comply with legal obligations

If you unsubscribe from our email list, your email address will no longer receive marketing messages, but we may retain necessary information related to past orders or legal requirements.

Your rights & choices

Depending on where you live, you may have certain rights over your personal information, such as:

  • The right to access the personal data we hold about you
  • The right to correct inaccurate information
  • The right to unsubscribe from emails at any time
  • The right to request that we delete certain data, where legally permitted

If you’d like to exercise any of these rights, email us at:

[email protected]

We’ll do our best to respond within a reasonable time.

Children’s privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-party links

Our website and emails may contain links to third-party websites (for example, social media, blogs, or affiliate links to products). We are not responsible for the privacy practices or content of those sites.

We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top of this page.

If the changes are significant, we may also notify you by email or by posting a notice on the website.

Contact us

If you have any questions or concerns about this Privacy Policy, you can contact:

Semi-Sane Sweets

Email: [email protected]

Location: Howard County, Maryland, USA